Kraken UAT - Degraded Performance

Incident Report for Payward Services Sandbox

Monitoring

Incident status updated.
Posted Oct 20, 2026 - 11:36 UTC

Identified

Incident status updated.
Posted Oct 20, 2026 - 09:33 UTC

Investigating

Clients may see delayed or incomplete deposit status updates in UAT. Portfolio deposit validation may not complete successfully for affected test flows.
Posted Oct 20, 2026 - 09:15 UTC
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