Kraken UAT - Degraded Performance

Incident Report for Payward Services Sandbox

Resolved

This incident has been resolved.
Posted Oct 15, 2026 - 06:01 UTC

Identified

Incident status updated.
Posted Oct 09, 2026 - 09:37 UTC

Investigating

Users may experience intermittent errors or timeouts when signing in and viewing account or trading information in UAT. The issue is limited to the testing environment; production users are not affected.
Posted Oct 09, 2026 - 08:47 UTC
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