Subscribe to UpdatesSubscribe
Get email notifications whenever Payward Services Sandbox creates, updates or resolves an incident.
Get text message notifications whenever Payward Services Sandbox creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Get incident updates and maintenance status messages in Microsoft Teams channel.
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
All Systems Operational
Website
Operational
Kraken API
Operational
FIX
Operational
REST
Operational
WebSocket
Operational
Embed
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 29, 2026
No incidents reported today.
Aug 28, 2026
No incidents reported.
Aug 27, 2026
Resolved -
This incident has been resolved.
Aug 27, 10:15 UTC
Aug 27, 10:15 UTC
Monitoring -
Incident status updated.
Aug 27, 10:13 UTC
Aug 27, 10:13 UTC
Identified -
Incident status updated.
Aug 26, 08:11 UTC
Aug 26, 08:11 UTC
Investigating -
Users can review and modify client accounts in UAT again. No current client-facing impact has been confirmed.
Aug 26, 07:54 UTC
Aug 26, 07:54 UTC
Aug 26, 2026
Resolved -
This incident has been resolved.
Aug 26, 14:55 UTC
Aug 26, 14:55 UTC
Identified -
Incident status updated.
Aug 25, 16:03 UTC
Aug 25, 16:03 UTC
Investigating -
New clients may be able to fund accounts but may still be unable to trade futures due to account authorization errors. Existing accounts appear unaffected.
Aug 25, 15:38 UTC
Aug 25, 15:38 UTC
Resolved -
This incident has been resolved.
Aug 26, 09:27 UTC
Aug 26, 09:27 UTC
Monitoring -
Incident status updated.
Aug 26, 09:26 UTC
Aug 26, 09:26 UTC
Identified -
Incident status updated.
Aug 26, 08:40 UTC
Aug 26, 08:40 UTC
Investigating -
Users may be unable to place or manage spot trades in the testing environment. Existing account balances are not expected to be impacted.
Aug 26, 08:23 UTC
Aug 26, 08:23 UTC
Resolved -
This incident has been resolved.
Aug 26, 08:43 UTC
Aug 26, 08:43 UTC
Monitoring -
Incident status updated.
Aug 26, 08:41 UTC
Aug 26, 08:41 UTC
Identified -
Incident status updated.
Aug 24, 19:52 UTC
Aug 24, 19:52 UTC
Investigating -
Clients may experience delays seeing bitcoin test deposits reflected in their account balance or transaction history. Other funding methods are not currently known to be affected.
Aug 24, 19:41 UTC
Aug 24, 19:41 UTC
Aug 25, 2026
Aug 24, 2026
Aug 23, 2026
No incidents reported.
Aug 22, 2026
No incidents reported.
Aug 21, 2026
Resolved -
This incident has been resolved.
Aug 21, 12:43 UTC
Aug 21, 12:43 UTC
Monitoring -
Incident status updated.
Aug 21, 12:42 UTC
Aug 21, 12:42 UTC
Identified -
Incident status updated.
Aug 20, 14:37 UTC
Aug 20, 14:37 UTC
Investigating -
Some clients may be unable to view portfolio history for dates from August 6 onward. Current balances and trading are not indicated as affected.
Aug 20, 14:15 UTC
Aug 20, 14:15 UTC
Aug 20, 2026
Resolved -
This incident has been resolved.
Aug 20, 19:08 UTC
Aug 20, 19:08 UTC
Identified -
Incident status updated.
Aug 20, 16:04 UTC
Aug 20, 16:04 UTC
Investigating -
Partners may see intermittent deposit API test failures. Other UAT functionality has not been confirmed as impacted.
Aug 20, 15:44 UTC
Aug 20, 15:44 UTC
Resolved -
This incident has been resolved.
Aug 20, 08:04 UTC
Aug 20, 08:04 UTC
Investigating -
Clients may be unable to use Futures REST API endpoints in UAT. WebSocket and historical data endpoints may remain available.
Aug 20, 05:19 UTC
Aug 20, 05:19 UTC
Resolved -
This incident has been resolved.
Aug 20, 07:19 UTC
Aug 20, 07:19 UTC
Investigating -
We are currently investigating this issue and will provide more information shortly.
Aug 20, 04:45 UTC
Aug 20, 04:45 UTC
Aug 19, 2026
Resolved -
This incident has been resolved.
Aug 19, 08:28 UTC
Aug 19, 08:28 UTC
Identified -
Incident status updated.
Aug 19, 08:04 UTC
Aug 19, 08:04 UTC
Investigating -
Some users may see delayed portfolio transaction history updates in UAT. Balances, orders, and production services are not affected.
Aug 19, 06:53 UTC
Aug 19, 06:53 UTC
Aug 18, 2026
No incidents reported.
Aug 17, 2026
No incidents reported.
Aug 16, 2026
No incidents reported.
Aug 15, 2026
No incidents reported.